Media, Inc., registered in the state of Delaware with offices at 21 W 46th St., Ste 1003, New
York, New York 10036 c/o WorkhouseNYC, (“Radish”, “we”, “our”) relationship
with users (“users”, “you”) of the Platform in connection with how Radish collects
information about you during your visits to the Platform, how Radish uses and safeguards this
information, who Radish shares this information with and for what purposes, and the choices you
can make about how we use this information. Your privacy and trust are very important to Radish
and it is our commitment to be transparent about the use of collected information.
By accessing or using the Platform, you confirm that you unconditionally accept
are not granted permission to access, view, or otherwise use the Platform for any purpose.
As further described in the Terms, the Platform is intended for users aged 18
and older. We will not knowingly collect or use any Personal Information (as defined below) from
a child younger than 13 years of age (a “Child”). In addition, we will delete any information in
our databases that we know originates from a Child in accordance with the Terms.
Capitalized terms we use here that are not defined here are defined in the
Terms and is subject to all terms and conditions found on the Terms.
Who We Are. For the purpose of applicable data protection legislation, the data
controller of your personal information is Radish Media, Inc.
Must-Read Sections. We draw your attention in particular to the sections entitled
“International Use” and “Your Rights Regarding What We Collect.”
Changes to This Policy. We will post any modifications or changes to the Policy on our
Platform. You are encouraged to frequently visit the following website, specifically at
Your continued use of the Platform means that you will be bound by the most current revision to
What We Collect. There’s a range of information we need to collect about you so that we can
operate Radish. This information may include:
Information You Give Us. We collect your name, postal address, telephone number, email
address, your Internet Protocol (IP) Address, and certain geographic data (“Personal
Information”). If you provide it, then this information may also include your name and
username. You are responsible for ensuring the accuracy of the Personal Information that you
submit to us. We also collect Non-Personal Information. “Non-Personal Information” means
information that is anonymous or we cannot easily use to personally identify you or contact you,
including, without limitation, your web or mobile browser type, mobile carrier, operating
system, hardware device type, the URL of the previous website you visited, and, upon leaving the
Platform, and the URL of the next website you go to.
Cookies. Radish requires that Cookies be enabled on your device(s) so that we can
identify you as a repeat visitor or customer and maintain session information for logged-in
users. When you visit the Platform, create an Account, or download or purchase Works or Services
from us, we may set Cookies on your computer or device. Cookies are small data files stored on
your device by a website. Cookies are useful for gathering information, such as usage trends and
patterns, so that we may better understand your use of the Platform, and manage and optimize the
Platform for users. If you use our Platform from a mobile device, that device may send us data
about your physical location, which we will get your separate permission for before Radish
collects information about your precise location. Most devices allow you to prevent location
data from being sent to us and we honor your settings upon your action of revoking your consent
through the settings on your device.
credit or debit card details on or offline. Payments and other similar transactions via the
Platform are completed by a third party payment processor, such as Apple or Google (“Payment
Processor”), and any purchases you make via the Platform shall be additionally governed
by the Payment Processor’s terms and conditions and/or privacy policies. Radish is not liable
for the security or performance of the Payment Processor. Radish reserves the right to
immediately change our Payment Processors at any time without notice to you. Additional Payment
Processor terms concerning a writer’s Account and the monetization of Works provided or uploaded
by a writer can be found on Radish’s Writer Content Policy.
Information We Give to Others. From time to time, a third party may be able to collect
information about you in connection with your use of the Platform, including, without
limitation, by authenticating your Account via Facebook or when we authorize a third party to
render services to us, such as via a Payment Processor. Certain features of the Platform may
also allow you to voluntarily provide Personal Information to third parties. When you opt to
authenticate or otherwise link your Account with a third party service, voluntarily submit
Personal Information to a third party, or an authorized third party receives such information,
your Personal Information may not be under our control. Radish encourages you to review the
terms and conditions and privacy policies of any third-party website or platform that you visit
or allow access to. We may share Non-Personal Information collected by Cookies with third
Radish will only use such it for Radish’s own business, marketing, and administrative purposes.
Newsletters. At various times we may ask you to provide us Personal Information in order
to receive recurring informational or promotional newsletters via email, or otherwise through
mobile applications, from us and/or directly from third parties (“Newsletters”). When you
sign up for Newsletters, or at any time you use the Platform thereafter, you may unsubscribe from
Newsletters by following the directions included in the Newsletter or by visiting your Account.
We will take commercially reasonable steps to implement your opt-out and unsubscribe requests
promptly, but you may still receive communications from us for up to ten business days as we
process your request.
Surveys. From time to time, we may use Non-Personal Information to conduct research
surveys, including, without limitation, through email invitations, pop-up surveys, and online
focus groups (each a “Survey”) for our internal use. If you submit Personal Information in a
Survey, we or authorized third parties may use it for research and measurement purposes related
to the Platform. When a Survey collects Personal Information we will not knowingly accept
participants who are under the age of 13, and will treat any such information in accordance with
the terms and conditions herein and in the Terms. Surveys conducted by or on behalf of us will
contain a link to the Terms. If your browser is not enabled to accept Cookies, you may not be
able to participate in a Survey.
Your Rights Regarding What We Collect.
In some circumstances, you may control the amount of Personal Information that is accessible to
us by adjusting the account privacy settings on your Account page or via certain privacy
controls contained on a social media account you have with a third party. Radish makes it easy
for you to keep certain aspects of your Personal Information accurate, complete, and up to date.
To review or update certain of your Personal Information, or to alter your email preferences, or
preferences regarding Personal Information, visit your Account page on the Platform. If you do
stated in the Terms, you should not use any part of the Platform that collects Personal
Information, such as forms requesting Personal Information (for example, creating an Account).
If at any time you would like to close your Account, please send an email to
firstname.lastname@example.org. Personal Information will be removed from our active user database
and will be deleted as long as you are current with all payment obligations owed to and we do
not believe it reasonably necessary to retain such information for any pending legal action or
other legal obligation. We will only keep Personal Information for a limited period of time as
reasonably necessary to comply with our legal obligations, meet regulatory requirements, resolve
disputes, maintain security, prevent fraud and abuse, and enforce our Terms.
Please be aware that in the event of Account closure, any unfulfilled sales or subscriptions may
be cancelled without refund and it is your responsibility to request a refund from applicable
third party merchants or vendors, which may be a Payment Processor, such as contacting Apple for
a refund through the Apple App Store or Google for a refund through the Play Store. In the event
such applicable third party grants a refund, the refund may be charged back to you through the
Platform, subject to the terms and conditions between Radish and such third parties. For the
avoidance of doubt, you understand and acknowledge that Radish does not directly handle refunds.
If you later determine you wish to use certain features of the Platform again, you may have to
Use of Collected Information. Radish may access, store, and otherwise use Personal Information
and Non-Personal Information (collectively, “Collected Information”) in the following ways:
To operate, maintain, and improve our Platform.
To create your account, identify you as a user, and customize Radish for your account.
To send you promotional communications. These may include the deals email, alerts related to
authors you follow, social notifications, surveys, or other newsletters depending on your
settings. You may opt-out of receiving such information at any time: such marketing emails tell
you how to “opt-out.”
To send you administrative communications. These may include administrative emails,
confirmations, technical notices, updates, and security alerts.
To respond to your comments and questions and provide you with user support.
To track and measure Radish’s advertising.
To process payments you make via Radish, which as of the date of this Policy, we do not do
directly, but only through third party processors.
To reply to support requests and other inquiries, to deliver our products and services, and to
provide product information and news.
To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
To prevent an emergency, to enforce the rights of a third party, or as required by law.
How We Share Collected Information. We may share your Collected Information as follows:
Third Parties Designated By You. We may share your personal information with third
parties where you have provided your consent to do so.
Our Third-Party Service Providers. We may share your personal information with our
third-party service providers, who provide services such as data analysis, payment processing,
information technology and related infrastructure, email delivery, and other similar services.
We require that our third-party service providers use your Personal Information only to provide
the services we've requested. We may also share the Collected Information to third parties who
Radish is negotiating a business dealing with, selling or distributing publications or other
products or services to, including, without limitation, the Works found on the Platform, in
connection with or as is necessary to fulfill requests for products, programs or services, or to
satisfy other core business functions. This includes, without limitation, literary publishers,
distributors, and other similar merchants in the literary and distribution industries.
Corporate Restructuring. We may share personal information when we do a business deal, or
negotiate a business deal, involving the sale or transfer of all or a part of our business or
assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or
Other Disclosures. We may share personal information as we believe necessary or
appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal
process, including to respond to requests from public and government authorities to meet
national security or law enforcement requirements; (c) to enforce our Policy; and (d) to protect
our rights, privacy, safety or property, and/or that of you or others.
We retain Personal Information while your Account is active, not closed, as needed to provide
you access to the Platform, and as otherwise stated herein.
Some information you have shared with others on the Platform may, and will likely, remain
visible after you close your Account, such as chat messages, comments, or message board postings,
any communications you have with other users of the Platform, and certain Submissions. In
addition, your Account page may appear to others until their respective cache is refreshed. You
understand and agree that in the event you terminate your Account, Radish shall have no
obligation to delete any public comments, reviews, chat messages, comments, or message board
postings, or the like you make and post to the Platform, even if such material contains Personal
Information, as Radish cannot reasonably anticipate, and is generally unaware, of what you are
actually contributing to the Platform or including on the Platform. Nonetheless, please contact
Radish at email@example.com and Radish,
in Radish’s sole and reasonable discretion, may assist you in deleting such content.
make available on the Platform in a public way. PLEASE DO NOT POST OR ADD PERSONAL INFORMATION
TO THE PLATFORM IN A PUBLIC WAY THAT YOU WOULD NOT WANT TO BE PUBLICLY AVAILABLE.
We are not responsible for the actions of others, as further outlined in the Terms. You should
not assume that your Personal Information, or any other communication you post or add to the
Platform will be kept private. We do not control information that other users of the Platform
have copied out of our Platform.
As further described in the Terms, the Platform is directed to, and is for use by, only users in
the United States. Please be aware, if you use the Platform outside of the United States, that
any information Radish collects may be transferred to, stored, and/or processed in the United
States or may be sent back out of the United States to your country of residence or elsewhere in
the normal course of Radish providing the Platform. Notwithstanding the foregoing, Radish may
transfer any information or data to any other country in which Radish chooses to operates in the
Depending on your location, you may also have certain additional rights by law with respect to
your information, such as: (i) data access and portability; (ii) data correction; (iii) data
deletion; and (iv) withdrawal of consent or objection to processing, including, in limited
circumstances, the right to ask Radish to stop processing your personal data, with some
exceptions, by contacting us. For data that may be subject to the European Union’s General Data
Protection Regulation (GDPR), Radish relies on several legal bases to process your data,
including, without limitation, when you have given Radish your consent for Personal Information,
Account), when the processing of data is necessary to perform services or obligations to you,
and for Radish’s legitimate business interests, such as offering, improving, and personalizing
the Platform for you and marketing new features or products that may be of interest to you. If
you are in the European Union and have any GDPR-related inquiries about Radish’s collection and
storage of data, please contact Radish at 21 W 46th St., Ste 1003, New York, New York 10036 c/o
WorkhouseNYC or firstname.lastname@example.org.
you may contact us at: email@example.com.